Privacy Policy
Last Updated: August 17, 2026
Black Bird Creative (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit [WEBSITE URL], contact us, book photography services, participate in a photography session, access an online gallery, or otherwise interact with our business.
We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Personal Information We Collect
Depending on how you interact with us, we may collect information such as:
Your name
Email address
Telephone number
Mailing or billing address
Information submitted through contact, inquiry, or booking forms
Session details, preferences, dates, locations, and other information you provide in connection with photography services
Names or information about individuals participating in a photography session
Photographs, videos, and other visual content created during a photography session
Communications between you and our business
Payment and transaction information
Testimonials, reviews, or feedback you voluntarily provide
IP address, browser type, device information, and general website usage information
Information collected through cookies, analytics tools, or similar technologies
We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy or otherwise disclosed to you at the time of collection.
2. How We Collect Personal Information
We may collect personal information directly from you when you:
Contact us through our website, email, telephone, or social media
Request information or a quote
Book or inquire about a photography session
Sign a photography agreement, model release, or other form
Participate in a photography session
Make a payment
Access or purchase photographs through an online gallery
Subscribe to our mailing list
Complete a questionnaire
Leave a review or testimonial
Communicate with us about our services
We may also automatically collect limited technical information when you use our website through cookies, analytics services, and similar technologies.
3. How We Use Your Information
We may use personal information to:
Respond to inquiries and communicate with you
Provide quotes and information about our photography services
Schedule, plan, and provide photography sessions
Prepare and manage contracts and client records
Photograph and identify session participants
Edit, process, store, organize, and deliver photographs
Create and manage online client galleries
Process payments and maintain transaction records
Provide customer service
Send service-related communications
Improve our website, services, and client experience
Maintain appropriate business and accounting records
Protect our website, business, clients, and systems from misuse or fraud
Comply with legal, regulatory, tax, insurance, or contractual requirements
Send marketing communications where you have consented to receive them
Use photographs for portfolio, website, social media, advertising, or promotional purposes where we have obtained the appropriate permission or where otherwise permitted by law
We will not use personal information for a substantially different purpose without obtaining additional consent where required by law.
4. Photography, Images, and Portfolio Use
Photographs and videos in which an individual can be identified may constitute personal information.
Photographs created as part of a client session will be collected, edited, stored, and used for the purpose of providing the photography services you have requested.
We will not use identifiable client photographs for promotional purposes such as our public portfolio, website, social media accounts, advertisements, publications, or marketing materials unless that use is authorized through your photography agreement, model release, consent, or is otherwise permitted by applicable law.
Where permission for promotional use is optional, declining promotional use will not prevent you from purchasing our photography services.
If you previously provided consent for an optional use of your photographs and wish to withdraw that consent, please contact us. Withdrawal of consent will apply to future uses where reasonably possible and may not apply to materials that have already been printed, distributed, published, or otherwise used where removal is impractical or where continued use is permitted by law or contract.
5. Photography Involving Children
Photography sessions may include children and minors.
Where appropriate, we obtain consent from a parent, legal guardian, or other person authorized to provide consent on behalf of a minor.
The person booking a session that includes a minor is responsible for ensuring they have the authority to provide information about the minor and to authorize the minor’s participation in the photography session.
We take additional care when considering the public or promotional use of photographs depicting children and will obtain appropriate authorization where required.
6. Online Galleries
We may use online gallery platforms to deliver, display, proof, sell, or allow clients to download photographs.
Some galleries may be protected by passwords, access codes, or private links. Clients are responsible for keeping any gallery login information or private links confidential and for considering the privacy of others before sharing gallery access.
Our gallery providers may process personal information on our behalf in order to provide these services.
7. Payments
When you purchase photography services, prints, digital images, or other products, payments may be processed through third-party payment processors.
Where a third-party payment processor is used, your payment information is handled according to that provider's privacy and security practices. We may receive information about your transaction, such as your name, payment status, amount paid, and transaction details, without receiving your complete payment card information.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, improve performance, and measure website traffic.
We may also use third-party analytics or website service providers that collect information such as:
IP address
Browser and device type
Pages visited
Approximate geographic region
Referral source
Date and time of visits
Interactions with the website
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.
Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.
9. Email Marketing
If you choose to subscribe to our newsletter or marketing communications, we may use your name and email address to send you updates, promotions, photography information, or other content.
You can withdraw your consent to marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.
You may still receive necessary service-related communications regarding an existing inquiry, booking, contract, gallery, payment, or photography session.
10. Sharing Personal Information
We do not sell or rent your personal information.
We may share personal information with trusted third parties when reasonably necessary to operate our business or provide services to you, including:
Website hosting providers
Online photography gallery providers
Cloud storage providers
Customer relationship or booking systems
Email service providers
Payment processors
Accounting or bookkeeping providers
Printing labs and product suppliers
Professional advisers
Contractors or assistants involved in providing photography services
Analytics and website technology providers
These service providers may only receive the information reasonably necessary for the services they provide to us.
We may also disclose information where required or permitted by law, including in response to a valid legal process, court order, government request, or where reasonably necessary to protect our legal rights or the safety of others.
11. Storage and Processing Outside Canada
Some of the third-party services we use may store or process personal information outside Canada.
When personal information is processed in another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or government authorities in accordance with those laws.
We take reasonable steps to select service providers and safeguards appropriate to the sensitivity of the information being handled.
You may contact us if you would like more information about the service providers we use to process personal information outside Canada.
12. How We Protect Personal Information
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we hold.
These measures may include password protection, secure service providers, restricted access, account security measures, secure storage practices, software updates, and other reasonable safeguards.
However, no website, electronic transmission, cloud storage system, or method of electronic storage can be guaranteed to be completely secure.
13. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary to:
Provide photography services
Fulfill the purposes for which the information was collected
Maintain appropriate business and financial records
Meet legal, tax, insurance, or contractual obligations
Resolve disputes or enforce agreements
Maintain photographic archives where appropriate and permitted
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.
Photographic files may be retained for archival or backup purposes in accordance with our client agreements and internal retention practices.
14. Consent
By voluntarily providing personal information to us, you consent to its collection, use, and disclosure for the purposes that are identified when the information is collected or as described in this Privacy Policy, subject to applicable law.
You may withdraw your consent to certain uses of your personal information by contacting us, subject to reasonable notice and any legal or contractual restrictions.
In some circumstances, withdrawing consent may affect our ability to provide certain services.
15. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to request that inaccurate or incomplete information be corrected.
We may need to verify your identity before responding to a request.
There may be limited circumstances in which applicable law permits or requires us to refuse access to certain information. If that occurs, we will explain the reason where legally permitted.
16. Third-Party Websites and Social Media
Our website may contain links to third-party websites or social media platforms.
Once you leave our website or interact directly with a third-party platform, that organization's privacy practices apply. We are not responsible for the privacy practices, security, or content of third-party websites or platforms.
17. Privacy of Other People
If you provide us with personal information about another person, such as a family member, wedding participant, employee, or other photography session participant, you are responsible for ensuring that you are permitted to provide that information to us where required.
Please avoid providing sensitive personal information about another person unless it is reasonably necessary for the photography services being provided.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, service providers, or legal obligations.
The most current version will be posted on this website with the updated “Last Updated” date.
19. Contact Us
Questions, concerns, requests to access or correct personal information, or complaints regarding our privacy practices can be directed to our Privacy Officer:
Black Bird Creative
https://www.blackbirdcreative.ca/
We will review and respond to privacy inquiries and complaints in accordance with applicable Canadian privacy legislation.
You may also have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator regarding a privacy concern.